Three and a third years since my husband left and tonight I FINALLY sorted things with Virgin so the account's now in my name. The woman I spoke to tonight made it easy and for the first time I wasn't in tears after the call. I shall have to try and nominate her for an award.
We nearly fell at the last fence when I discovered I have to change my phone number I may indeed regret it 'cos there will be about a million people I shall have to inform and that is just a pain in the neck. I decided I'll just have to view it as part of a clean break, fresh start, a bit like cutting my hair when he first left.
But we're going to get free netflix for 6 months so it's all swings and roundabouts. I should only be without internet/phone/TV for up to 13 hours so that's bearable and so much more sensible than the 2 day gap I was quoted before.
And after a day of wishing I'd asked for the land of co-operation at the top of the tree instead, or the land of getting things my own way, it's nice that finally something worked out. I hope you enjoyed whichever land you wished for.
Only way I could find of making a compliment about a member of staff was to go through the complaints system. What a silly world we live in.
ReplyDeleteLast night went well, and not just cos I finally sorted my Virgin account. My girly was fab when I was getting worried - she took me by the shoulders and said it's like a promotion if someone comes to learn from what I do. She's ace :D