asking better questions

This has inspired me to ask better questions of my kids:
www.huffingtonpost.com/glennon-melton/the-questions-that-will-save-your-relationships_b_4618254.html
I ask a lot of questions of a lot of people. I often ask good questions, and I'm often good at listening to the answers, and poking a bit harder to encourage people to explore more. I don't often do it with my kids tho, interestingly.
This morning I participated in my first web chat when I needed support around my work phone not working properly. It was interesting, as the charity I work and volunteer for is about to expand into offering web chat support. I much prefer asking questions face to face as we get so many more clues in response. Over the phone we at least get tone to go on, and pauses. Web based questioning is much harder - the person helping me today did a great job of clarifying exactly what I wanted help with. We don't always know tho do we, exactly what it is we need help with, and that makes e-based support really really hard.
Today is a bit open ended, like the questions I will try and ask. The question I shall focus on for myself is where I notice the love - hope you can all notice it too :D