7 to 1

Lots of disappointments meant 2014 didn't end as well as it could but maybe 2015 will be better. Knowing that this is all down to the way that I see, I have a bit of a challenge when I get up. Unfortunately my new mortgage company have sent me a satisfaction questionnaire. Now I have explained on it that I'm not clear how many of the delays and difficulties were down to them or other agencies involved, but nonetheless couldn't score them any higher than 0 out of 10. I say unfortunately cos I hadn't planned on moaning to them, only the solicitor company with whom I intend to lodge an official complaint next week. And the consequence of this is I have more gratitude I need to now find.
If ever I am critical, which isn't that often, I try and balance the universe by following the supposed ratio that for every piece of criticism we need to hear 7 positive comments. Now actually my take on life is such that I probably tell at least 7 people a day that I appreciate something about them. But if I'm taking the time to construct a complaint, I feel I need to readjust my lenses on the world by thanking 7 people. Now next week, within my complaint, will be high praise for the one woman who went beyond the call of duty to sort the whole mess out. So I will need to then find 6 more. Having completed tonight's questionnaire and subsequently feeling let down by people, I know I need to spend tomorrow refocusing on those who give rise to gratitude. So I'll need to think of 7 companies or individuals to write to and thank. A worthy challenge, hopefully by morning some will have sprung to mind.

I've managed to thank the two people who this week helped make me feel wanted by proactively coming over to see me. Can't get further than that tho. Partly the issue is when I think of someone who did something kind recently, I've already thanked them. I'm going to have to think of people I don't normally communicate with - maybe a note to the people who collect my rubbish?

You will understand what a hideous day I've had when I say I'm looking forward to it being tomorrow, and tomorrow involves shopping.